Terms of Service - Chattz

Last Updated: August 24, 2025

This Agreement ("Agreement") is made between you and ("Chattz", "the Service", "we", "us", or "our") and governs your access to and use of the Chattz mobile application and website (collectively, the "Service"). By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service (the "Terms"), whether or not you register as a user ("User"). From time to time, we may revise or update this Agreement, and any such changes will take effect once they are posted on the mobile application or website. We may also notify you of updates through email or in-app notifications. Your continued use of the Service after modifications are published constitutes your acceptance of the updated Agreement. This Agreement also includes our policies regarding acceptable use, content posted within the Service, as well as your rights, responsibilities, and limitations when using the mobile application and website.

If you are under 18 years of age, you are not permitted to download or use our Services. We do not knowingly gather or store personal information from individuals under 18. If you are under 18, your parent or legal guardian must review and agree to our Terms of Service and Privacy Policy on your behalf. Please be mindful of the content you share through our Services and the information you provide to other Users. Your profile on the Service must not contain any nude, violent, or offensive images or text. Content shared by other Users of the Service may include material that is inaccurate, inappropriate, or offensive, and we disclaim any responsibility or liability arising from such content, products, or services.

We reserve the right, at our sole discretion, to decline, remove, or refuse to display any content (including emails) submitted by you, or to limit, suspend, or terminate your access to any part or all of the mobile application, website, and/or Services, at any time, with or without cause, with or without prior notice, and without any liability.

Updates to Terms of Service

  • We may update or modify these Terms of Service from time to time. When changes are made, a notification will appear as an in-app modal when you open the app, so you are informed of the updates. Continued use of the Service after the update constitutes your acceptance of the revised Terms.

1. General

We reserve the right to update or modify these Terms of Service at any time. You will be notified of such changes through the app. If you dismiss these notifications, it remains your responsibility to stay informed of any updates. If you disagree with any of the Terms of Service, with any later revisions, or if you become dissatisfied with our Services in any way, your sole remedy is to delete your account. By continuing to use our Services after revised Terms of Service have been posted, you are deemed to have accepted those changes. You must be at least 18 years of age to download and use our Services. By accessing or using our Services, you confirm and guarantee that you are not required to register as a sex offender with any governmental authority.

Our Services are offered free of charge, but charges from your Internet provider or mobile carrier may still apply. Additionally, we provide optional in-app purchases that allow you to access certain premium features if you choose.

2. Your Account

You can also provide profile details such as a username, bio, in-app avatars, or other information. Additionally, you can customize your profile with different in app background colors. For more information about how your data is collected, stored, and used, please review our Privacy Policy, which explains these practices in detail.

3. Information About Your Use of the Services

We may collect information about your activities within the Services. This may include data such as the pages and profiles you view, how you use the Services, your coin balance, and any purchases you make. It also covers the features and functions you use; for example, matches, friends you add, friend requests, or people you remove from your friends list, how often you log in, and the device or platform you use to access the Services. Additionally, your IP address, the number of profiles you have created, and your usage of our applications may be collected. For more details, please review our Privacy Policy.

4. Materials Published on the Mobile Application

You acknowledge and agree that our Services may, at their sole discretion, review, monitor, and remove any content, message, photo, profile, video, or audio (collectively referred to as "Content"). You remain entirely responsible for the Content you publish or display (hereinafter, "post") on the Service, as well as any material or information you transmit to other Members. By posting Content in the public areas of the mobile application or website, you grant us a non-exclusive, worldwide, fully paid license to use, reproduce, publicly perform, and display such Content on the mobile application and website, including but not limited to distributing portions of the platform in any media format and through any media channels. You further represent and warrant that: (i) you either own the Content you post on the mobile application and website or possess the legal rights to grant the license stated in this section, and (ii) your Content does not infringe upon the privacy rights, publicity rights, copyright, or any other intellectual property rights of any third party. You agree to cover all royalties, fees, and claims that may arise due to any Content you post on the mobile application or website. The following is a non-exhaustive list of Content that is unlawful or prohibited on the platform. We reserve the right, in our sole discretion, to investigate and take appropriate legal measures against anyone violating these rules, including but not limited to removing the offending Content from the Service and terminating the membership of such users.

Prohibited Content includes, but is not limited to, Content that:

  • is clearly offensive and encourages racism, sexism, intolerance, hatred, or any form of physical harm against an individual or group, or any content that is obscene, pornographic, or otherwise degrading to human dignity;
  • harasses, intimidates, or advocates harassment of another individual, or contains language that may reasonably be considered offensive, insulting, distressing, alarming, or intended to annoy others;
  • involves the distribution of “junk mail,” “chain letters,” unsolicited bulk messages, “spam,” or pyramid schemes;
  • spreads information you know to be false or misleading, or promotes unlawful activities, abusive behavior, threats, obscenity, defamation, or slander;
  • promotes the illegal or unauthorized duplication of another person’s copyrighted work, including distributing pirated software, links to such software, instructions to bypass security mechanisms, or unauthorized music files;
  • contains restricted-access or password-protected pages, hidden pages, or concealed images not linked to publicly accessible sections of the site;
  • exploits minors under the age of 18 in a sexual or violent manner, or requests personal data from anyone under 18;
  • provides instructions regarding illegal activities, including the creation or acquisition of illegal weapons, privacy violations, or the development of computer viruses;
  • solicits passwords or personal identifying information from other users for unlawful or commercial purposes;
  • engages in commercial activities and/or sales without our prior written approval, such as contests, sweepstakes, advertising, barter, or pyramid schemes.

You must use the Service in accordance with all applicable laws and regulations.

You may not display in your public Member profile any phone numbers, residential addresses, surnames, URLs, social media usernames, or email addresses.

You are not permitted to advertise to or solicit any Member to buy or sell products or services through the Service. Sending chain letters, junk emails, or similar materials to other Members is prohibited. While we cannot control the actions of Members outside the platform, it is also a violation of these Terms to misuse information obtained through the Service in order to harass, exploit, or harm another person, or to contact, solicit, advertise to, or attempt to sell to any Member without their explicit prior consent. To safeguard our Members from unwanted solicitations, we reserve the right, at our sole discretion, to limit the number of messages a Member may send within a given time frame.

You must not attempt to impersonate another person or user.

5. Prohibited Activities

We may investigate, suspend, or terminate your account if you misuse the Service or behave in a manner we consider inappropriate or unlawful, including conduct outside the Service involving users met through it. Below is a partial list of actions not allowed on the Service:

You must not:

  • impersonate any person or entity, or misrepresent your affiliation with them (including pretending to be a minor if you are not).

  • solicit money, harass, stalk, or harm other users.

  • post or transmit Content you do not have rights to, or that infringes intellectual property or privacy rights.

  • claim or imply endorsement by Chattz without prior written approval.

  • use the Service illegally, to commit unlawful acts, or in locations where it is unauthorized.

  • use the Service to conceal the source of illegal money, goods, or activities.

  • upload viruses, malicious code, or use automated tools (robots, spiders, scrapers) to exploit or disrupt the Service.

  • collect user data (emails, usernames) without permission, or send spam/unsolicited messages.

  • interfere with the Service, servers, or networks connected to it.

  • frame, mirror, reverse engineer, decompile, or otherwise misuse any part of the Service without authorization.

  • create or operate multiple unnecessary accounts for spamming, misleading, or harmful purposes.

We may suspend or ban your account if your actual location conflicts with the one provided, or if we detect suspicious IP changes. You agree to provide truthful information when registering and to post only Content you have the right to share.

By using Chattz, you accept that we and our partners may display advertising on the Service. You also agree that any feedback you provide may be used freely by us without compensation.

We may access, retain, and disclose your account information or Content when required by law or when necessary to (i) comply with legal processes, (ii) enforce this Agreement, (iii) respond to rights violations, (iv) handle customer support requests, or (v) protect the rights, property, or safety of Chattz, users, or others.

6. Your Interactions with Other Users

While we aim to foster a respectful environment, we are not responsible for the behavior of any user either on or off the Services. You agree to exercise caution in all interactions with other users, especially if you choose to engage outside the Service or meet in person. You should not share your financial details (such as credit card or bank account information), transfer, or otherwise send money to other users. You alone are responsible for your communications and dealings with other Members. We may, but are not obligated to, oversee or intervene in disputes between you and other Members.

7. No Spam Policy

You are prohibited from engaging in any spamming activity within our Services. Breaching this policy may lead to immediate suspension of your access and could result in legal proceedings against the spammer. Therefore, you may not upload, share, email, transmit, or otherwise distribute junk mail, promotional advertisements, or any other form of commercial solicitation through our Services. Any violation of this policy may expose you or your representatives to both civil and criminal liability.

8. Modifying the Services and Termination

We continuously work to improve the Services and to introduce new features we believe will be valuable to you. As a result, we may periodically add new functionalities or upgrades, and we may also remove certain features. If such changes do not significantly impact your rights or obligations, we may implement them without prior notice. In some cases, we may need to suspend the Services altogether, in which case we will notify you beforehand unless urgent issues, such as safety or security risks, prevent us from doing so. You may close your account at any time and for any reason. Likewise, we may terminate your account at any time, without prior notice, if we determine that you have breached this Agreement.

9. Eligibility

Membership in the Service is invalid where restricted by law. By accessing the mobile application, website, or the Service, you confirm and guarantee that all registration details you provide are accurate and truthful. You further affirm that you are at least 18 years old and that your use of the Service does not breach any applicable laws or regulations. If it is discovered that you have misrepresented your age, your profile may be removed without prior notice. Your Membership is intended solely for your personal use, and you may not permit others to access or use your account, including your profile or email address. You bear full responsibility for all Content shared or displayed through your account, including email communications, as well as for your interactions with other members.

10. Subscriptions and Virtual Currency

10.1 Subscriptions

You may choose from different subscription packages. For mobile subscriptions, payment will be processed through your iTunes or Google account once you confirm your purchase. Unless you disable the auto-renew option at least 24 hours before the end of your current subscription, it will automatically renew. This is because your account may be charged for renewal within the 24 hours leading up to the expiration of your current subscription. You can manage your subscription and disable auto-renewal through your iTunes or Google account settings. Please note that you cannot cancel your active subscription during its term, although you can cancel the auto-renewal at any time.

All subscription purchases are non-refundable and non-transferable, even if they expire or are discontinued. We may update the price of Subscriptions and the features included at any time. We also reserve the right to discontinue Subscriptions or assign expiration dates to them. Subscriptions cannot be exchanged for cash or any monetary equivalent.

10.2 Virtual Currency

When you acquire or receive Virtual Currency, such as coins, you do not own them as personal property. You acknowledge and agree that we bear no responsibility for exercising our rights regarding coins or other Virtual Currencies. We reserve the right to confirm your identity and eligibility to use Virtual Currency.

We are not liable for restoring or replacing Virtual Currencies, nor for providing credits or refunds if we modify, suspend, or discontinue Virtual Currencies, or if loss or damage occurs due to service issues or other causes. Purchases of Virtual Currency are non-refundable and non-transferable, and cannot be sub-licensed, even if they expire, are revoked, or discontinued. We may alter the purchase price or the ways Virtual Currency can be used at any time. We also reserve the right to revoke or discontinue issuing Virtual Currency at any time without prior notice, refund, or compensation, and to assign expiration dates. Virtual Currency cannot be redeemed for cash or monetary value. If your account is deleted or terminated for any reason, all unused or accumulated Virtual Currency will be lost without refund or compensation. You agree that we are not responsible to you for exercising these rights.

Virtual Currency obtained or received by any user does not constitute property and is non-transferable.

10.3 Payment Method

Chattz’s Paid Services may be obtained through your accounts with certain third parties, such as your Google Play account (a “Third-Party Account”). If you make a purchase of any Paid Services via a Third-Party Account, the charges for these Paid Services will be processed and displayed through your Third-Party Account. Please note that you should carefully review the Terms of Service of the Third-Party Account, as we have no control over them.

10.4 Cancellation of Subscriptions

If you obtained your subscription through a third-party account, cancellation must be made through that third party and in accordance with their Terms of Service. When you cancel your subscription, you will continue to enjoy subscription benefits until the end of the current subscription term; however, your subscription will not renew once that term expires. Please note that you will not receive any prorated refund for the unused portion of subscription fees already paid for the current term.

10.5 Term/Fees

This Agreement will remain valid and binding as long as you use the mobile application, website, and/or the Service. We may, at our discretion, terminate your membership at any time and for any reason, without prior notice. If your Membership is terminated, you will not be eligible for a refund of any unused portion of subscription fees, if applicable. Even after termination, the provisions of this Agreement will remain enforceable.

Our Terms of Service and/or subscription fees provided at the time of registration may be updated as necessary. By using the Service and becoming a Member, you acknowledge that we reserve the right to charge for the Service and to terminate a Member’s account if the Member violates this Agreement or fails to make required payments. Standard charges for SMS, MMS, and other data usage may apply and may either appear on your wireless bill or be deducted from your prepaid balance.

11. Disclaimers

We are not responsible for any inaccurate or incorrect Content posted on the mobile application, website, or in connection with the Service, whether caused by users, Members, or related equipment or programming. We are also not responsible for the conduct of any user or Member, whether online or offline.

We assume no liability for errors, interruptions, delays, deletions, defects, theft, unauthorized access, or changes to user or Member communications. Likewise, we are not responsible for technical failures involving phone networks, online systems, servers, providers, devices, or software—including problems caused by Internet congestion—that may result in damage to users, Members, or their devices.

In no event shall the Service be held liable for any loss, damage, injury, or death resulting from the use of the mobile application, website, or the Service, or from interactions between users, whether online or offline.

The mobile application, website, and Service are provided “AS-IS”, without warranties of fitness for a particular purpose or non-infringement. We do not guarantee or promise any specific results from their use. We also assume no responsibility for third-party advertisements displayed on the Service, nor for the goods or services offered by advertisers.

12. Disputes

You acknowledge that any disagreement related in any way to these Terms of Service or the Service, including, but not limited to, your or third parties’ use or access to our Services, shall be resolved through binding arbitration rather than in court (except for small claims court if the claim falls within its jurisdiction and is pursued individually). All claims are subject to arbitration, regardless of their basis or whether they request legal or equitable relief. Arbitration covers any such disputes or claims, whether they originated in the past, exist currently, or may arise in the future.

13. Indemnity

You agree to defend, indemnify, and hold harmless the Service, along with its subsidiaries, affiliates, officers, agents, partners, and employees, from any losses, liabilities, claims, or demands, including reasonable attorney fees, that may arise from any third-party action related to your use of the Service in violation of this Agreement, any breach of this Agreement, or any breach of the representations and warranties you have made above.

14. Non-commercial Use by Members

The mobile app and website are intended solely for the personal use of Members and may not be utilized for any commercial purposes, except for those explicitly authorized or endorsed by the management of our Services. Any illegal or unauthorized use of the mobile app or website will be subject to investigation. Commercial advertisements, affiliate links, or other promotional content may be removed from Member profiles without prior notice and could lead to the suspension or termination of membership privileges. The Service reserves the right to take appropriate legal measures against any unlawful or unauthorized use of the mobile app and website.

15. Customer Service

The Service offers support and guidance through its customer care team. When interacting with our customer care representatives, you agree to refrain from abusive, obscene, profane, offensive, sexist, threatening, harassing, racially insensitive, or otherwise inappropriate behavior. If we determine that your conduct toward any of our customer care representatives or other employees is threatening or offensive at any time, we reserve the right to immediately suspend or terminate your account.

16. Copyright Policy

You may not post, distribute, or reproduce any copyrighted materials, trademarks, or other proprietary content without first obtaining written permission from the owner of those rights. Our Services have a policy of terminating the membership privileges of any member who repeatedly infringes copyright upon receiving prompt notice from the copyright owner or their legal representative. Without limiting the above, if you believe your work has been copied and posted on our Services in a manner that constitutes copyright infringement, please provide our Designated Copyright Agent with the following information: (i) an electronic or physical signature of a person authorized to act on behalf of the copyright owner; (ii) a description of the copyrighted work you claim has been infringed; (iii) a description of where the material you believe is infringing is located on our Services; (iv) your address, phone number, and email; (v) a statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, their agent, or the law; and (vi) a statement under penalty of perjury that the information provided is accurate and that you are the copyright owner or authorized to act on their behalf. Our Designated Copyright Agent can be contacted at: SUPPORT.

17. Safety and Security

At present, we do not perform criminal background checks on our Members. Nevertheless, we reserve the right to conduct any criminal background investigation we consider necessary at any time, using publicly available records. By accepting these Terms of Service, you authorize us to carry out such checks.

18. Account Security

You are responsible for keeping your chosen username and password confidential and are fully accountable for all activities performed under your account credentials. You agree to promptly notify us at NOTIFY if your username or password is disclosed, misused, or if any other security breach occurs, and to ensure that you log out of your account at the end of every session.

19. Limitation on Liability

Under no circumstances shall our Services be responsible to you or any third party for any indirect, incidental, exemplary, special, punitive, or consequential damages, including lost profits, arising from your use of the mobile application, website, or Service, even if we have been informed of the possibility of such damages.

Our Services’ total liability to you, regardless of the cause or form of action, shall at all times be limited to the amount, if any, you have paid to us for the Service during your Membership period.

In brief: Chattz offers random voice and video chat opportunities. You are expected to act ethically, safely, and legally in the app. Violating the rules may result in your account being blocked or deleted.